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ONLINE WEB SHOP | Claims, how does it work?

Order flowers from the FleuraMetz App, have you tried it yet? The app offers you much sought-after convenience as flowers can be ordered online at any time. Have you have received a product that is not up to standard? Not to worry! You can send in a claim directly using the app.

Unfortunately, you may occasionally receive a product that is not up to its normal standard. In that case, you can send in a claim in just a few steps. Open the app, select the product in question, enter the required details and click send. In the short video below, we will show you how to. 


Not using the free FleuraMetz App yet? Click  here to download or upgrade the app.

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